Frequently Asked Questions

Common questions about accounts, billing, privacy, and support.

Account

Do I need a credit card to sign up?

No. You can create a free account without a credit card.

How do I delete my account?

Email us from the address on your account and request account deletion. We may ask you to confirm ownership before we proceed.

Billing

Do subscriptions renew automatically?

Yes. Subscriptions renew automatically unless you cancel before the renewal date.

Can I cancel anytime?

Yes. You can cancel anytime. Your plan stays active until the end of the current billing period.

Do you offer refunds?

We offer a 7-day money-back guarantee on paid plans, where applicable. To request a refund, email us with your account email and purchase details.

Do you offer a trial?

Yes. A Premium trial may be available on a free account.

Where do I find receipts?

Receipts are handled by our payment provider (Stripe). You may receive a receipt by email. If you need help, contact support.

How do I update my billing details?

Use the billing area in your account if available. If you cannot find it, contact support and we will help.

Privacy

Do you use cookies?

Yes, on the web app. Cookies help with login sessions, preferences, and measurement. The Chrome Extension does not use cookies.

Support

How do I contact support?

Visit support page.